Privacy Policy

Effective Date: February 20, 2025

At Milan Dionne, we respect and value your privacy. This Privacy Policy outlines how your personal information is collected, used, and protected when you interact with our brand, whether through our website, communications, or services. Every interaction with Milan Dionne is handled with the same level of care and confidentiality as the craftsmanship behind our collections.

1. Information We Collect

We collect personal information to provide an elevated and seamless experience. This includes:

Your name, email address, phone number, billing and shipping address
Payment details (securely handled by third-party processors)
Any messages or preferences you share with us
Non-personal information such as IP addresses, browser type, device identifiers, and usage behavior (via cookies)

This data is collected when you place an order, subscribe to our updates, fill out a form, or interact with our platform.

2. How We Use Your Information

Your information is used with intention and discretion:

To fulfill orders and provide customer service
To communicate essential updates regarding your order or account
To share exclusive content, product announcements, or offers (only with your consent)
To analyze and improve the performance and experience of our website

We do not use your personal data for any reason outside of these clear, luxury-standard touchpoints.

3. How We Protect Your Information

We are committed to safeguarding your personal data. Our site operates on secure servers, and your information is encrypted during all sensitive transactions. While no system can guarantee complete security, we follow industry-leading practices to protect your data with the same precision and care we apply to our brand.

4. Sharing Your Information

Milan Dionne does not sell or trade your personal information. We may share your data only with trusted third-party partners who support our operations—such as payment gateways, shipping carriers, and email service providers—under strict confidentiality agreements and solely to fulfill services on our behalf.

5. Cookies

Cookies enhance your browsing experience and allow us to better understand how our customers engage with Milan Dionne. Cookies are used to remember preferences, track site usage, and improve performance. You may disable cookies through your browser at any time, although this may affect functionality.

6. Your Rights

We believe in empowering our clientele. You have the right to:

Access or correct your personal information
Request the deletion of your data from our system
Unsubscribe from any promotional communications by clicking the link provided at the bottom of our emails

We honor these requests with discretion, efficiency, and respect.

7. Policy Updates

This Privacy Policy may be updated occasionally to reflect changes in our practices or to remain compliant with new regulations. Any revisions will be posted to this page with an updated effective date.

8. Contact Us

For any inquiries related to this Privacy Policy or how your information is handled, our Client Care team is here to assist with the grace and attention to detail you deserve.